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The Challenger Sale - A Management Consultant's Perspective

By Kathleen Carr on Oct 27, 2021 11:23:06 AM

The Challenger Sale

This book was a breath of fresh air with insights on how customers buy, what they value from a professional sales person and how today's top performing sales professionals behave.  

The Challenger Sale: Taking Control of the Customer Conversation, targets the aspiring sales professional and sales leader. However, it is much more. 

The book’s message is one of marketing strategy and tactics - how to attract, build and sustain customer relationships that result in sales.  You may have a killer product, but we all know they don't sell themselves and success in the market through getting your killer product/service sold is the critical factor for survival.   

Old Wine in New Bottles?

The skeptic surfaced in me as I began reading the categorization of sales behavior types, - everything old is new again, but I disciplined myself to read on.  The findings are consistent with my experience in sales and as a management consultant....but again this is hardly earth shattering.  

The book describes, in detail, the attributes that define “Challenger behavior.”  As I read on, I found the research evidence to be insightful, credible and compelling and it resonated with me. 
Topics: challenger sale challenging status quo complex b2b