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Why Change Selling Blog

 

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Mark Gibson


Recent posts by Mark Gibson

2 min read

2022 Reading List for Salespeople

By Mark Gibson on Nov 16, 2022 5:21:49 PM

6 min read

Planning a 2023 Sales Kickoff  - add Visual Storytelling Training

By Mark Gibson on Nov 8, 2022 4:55:02 PM

Planning Kick-off Outcomes

Now that the worst of the pandemic is over, companies are again investing billions of dollars to bring sales and support people together for in-person sales kick-off events to start the new sales year.  
These events are a celebration of the achievements of the prior year and offer a chance to:

  • Review company performance and celebrate outstanding individual performers
  • Set the tone for the coming year
  • Refresh on corporate strategy
  • Deliver a product update, and run a product training session
  • Engage socially, renew acquaintances and make new friends

Apart from a good time and hangover to remember, salespeople typically leave the kick-off event with little more than they came with. Despite the best intentions of organizers, this is sadly the case and sales and marketing leadership need to take a more qualitative approach to plan kick-off outcomes. 
Topics: sales kick-off whiteboardselling whiteboarding
21 min read

How to equip and fund sales and CX for virtual selling success

By Mark Gibson on Oct 26, 2022 3:55:50 PM

This article will be of interest to sales and CX leaders and sales and CX professionals interested in improving their virtual engagement with prospects and customers.  With more than 50% of sales interactions occurring remotely, it is staggering to see a majority of salespeople under equipped and underperforming in their gradually diminishing but critical video meetings with buyers.

There are cost implications to consider to equip individuals for virtual selling success.  These costs should appear in the cost of sales budget.  Are you a sales leader in doubt about investing in salespeople to sell from home?  If so, take a snapshot of your Zoom screen at your next sales meeting.

Topics: remote selling
4 min read

9- Best Practices for Selling in the Post-COVID era

By Mark Gibson on Oct 26, 2022 3:23:06 PM

Selling in the post COVID era

This article will be of interest to salespeople conducting remote calls, sales leaders, sales enablement leaders and leaders of technical pre-sales teams who want to improve outcomes from every remote selling meeting.

Topics: qualification visual communication qualification confirmation rapport remote selling truscribe
6 min read

How to Qualify Buyer Intent from Initial Conversations

By Mark Gibson on Oct 26, 2022 1:09:58 PM

B2B Selling process is the subject of countless books, yet basic qualification of opportunities is still problematic. As a result, precious marketing, technical and sales resources are wasted on weeks and months-long evaluations for prospects who will never buy. What if your sales team was 90% accurate in qualifying prospects, what would that do for your win-rate and forecasting accuracy?

Topics: consultative selling sales enablement sales effectiveness
1 min read

Customer Storyboarding & Remote Meeting Mastery- video

By Mark Gibson on Oct 26, 2022 12:20:37 PM

This post is nearly 2 years old, from my time with Enableocity, but it is still 100% relevant. The embedded 2.5-minute video explains how you can transform your team's virtual selling results, boost win-rate, and build pipeline this quarter.

Topics: virtual training remote selling
3 min read

What story are you telling about change?

By Mark Gibson on Oct 19, 2022 2:25:52 PM

This charcoal drawing by Susan Krough from San Jose is a prize-winner, entitled "The Letter."

Topics: sales enablement visual storytelling
4 min read

How to Succeed at Inbound Marketing and then Totally Fail

By Mark Gibson on Oct 12, 2022 12:00:00 AM

Inbound Marketing is the future of marketing and the marketing and PR industry is rapidly transitioning from the old World of outbound interrupt marketing to inbound or permission marketing as it is also known.

Inbound marketing works and has been proved in thousands of instances to lower the cost of marketing and to create a content legacy that keeps on generating mind-share, traffic and leads for both very small and very large companies.

We can now assign rules for the execution of a new inbound marketing project to ensure the likelihood of a positive outcome and rapid return on the investment.

The purpose of this article is to highlight the effort required to be successful with Inbound Marketing, not to lay out the rules for inbound marketing success, that is another article.

I have excerpted a passage (in italics) from a recent article, Inbound Marketing Benefits by the Numbers, by John McTigue at Kuno Creative to identify the effort and costs of inbound marketing success.

Topics: inbound marketing hubspot inbound leads
2 min read

The Bonfire of the Challenger Salesman - my worst sales call

By Mark Gibson on Oct 12, 2022 12:00:00 AM

I still cringe when I think about it. One of the worst experiences in a 30-year career and it was entirely my fault. Only in sales are you able to make a bad call and move on to the next one, with almost no repercussion – hopefully having learned a lesson.

Topics: challenger sale sales soft skills rapport empathy
2 min read

Three Tips to Overcome the Channel Sales Enablement Blues

By Mark Gibson on Oct 11, 2022 12:00:00 AM

Channel Sales Enablement

Channel sales enablement is an ongoing process of messaging, training, marketing, communicating, coaching and leading by example and, when implemented correctly helps reseller sales teams to succeed in selling your products and services.

Success starts with a crisp and clear value proposition, essentially a pact between you and the buyer: i. How is it exactly that you create value for your prospective buyers, ii. What can the buyer reasonably expect from using your products or services?

I recall the early days in the channel at MicroStrategy, prior to the release of MicroStrategy7 and our first proper API; when not only our message was vague, but our code-base was vaguer; - a huge Visual Basic executable that was a bear for partners to interface their applications. We had a commissioned sales team pounding the streets signing up anyone who would meet with us and 90% of the partners we signed didn't open the box....sound familiar?

Lots of activity, but no pull through - you may have the channel sales enablement blues.

Topics: channel sales whiteboardselling enablement Avnet